Operations / Retail / Technology

Will it arrive before Christmas?

While buying some important merchandise on Etsy (ugly Christmas sweaters!), there was no information to tell me whether the items would arrive before Christmas. Very few sellers include shipping & handling estimates. And there were no delivery estimates at checkout. Now 48 hours after my order and 5 days before Christmas, I’m checking tracking numbers and … Continue reading

Start-ups / Technology

Everlane shut down their mobile app. Should you?

Everlane is a D2C ecom startup that focuses on transparency in pricing and production. They often push the boundaries on UX/UI with features such as login required past a certain point in browsing, “pay what you want” shopping section, new UI treatments for quick add to cart, UberRush delivery integration, etc. I check their site from time … Continue reading